Hi, i had an issue with document versification and as a result my account was closed. O...

GetHuman-zaccbopp's Can't Access Funds issue with Green Dot from November 2020

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The issue in GetHuman-zaccbopp's own words
Hi, i had an issue with document versification and as a result my account was closed. On my card though there's still a balance of around *,***$ that is just being held there. Im not able to transfer the funds obviously due to my closed account but i need the money in order to pay bills, ect. What can i or the bank do in order to have my money transfered onto a new card or even refunded back to the payer so i have access to my money.

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Green Dot

Can't Access Funds issue
Reported by GetHuman-zaccbopp
Nov 2nd, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 27704 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-zaccbopp started working on this issue
Nov 2nd, 2020 8:40pm
GetHuman-zaccbopp indicated the issue is not fixed yet.
Nov 4th, 2020 9:55pm
GetHuman-zaccbopp indicated the issue is not fixed yet.
Nov 4th, 2020 9:59pm