I ordered a card a couple weeks ago. I'm expecting my stimulus check on the account in...

GetHuman4730431's customer service issue with Green Dot from April 2020

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The issue in GetHuman4730431's own words
Receive my stimulus check ... I ordered a card a couple weeks ago. I'm expecting my stimulus check on the account in a few days. The card was not delivered because my address was typed in wrong. I spoke with a woman on the phone and she assured me that she could change the address for me, but I needed to call back. I don't have access to my account or card as I have not received it... I need a new card sent out.
Is their system to put in an address is inadequate.

GetHuman4730431 did not yet indicate what Green Dot should do to make this right.

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Green Dot

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Customer service issue
Reported by GetHuman4730431
Apr 28th, 2020 - 6 months ago
Not resolved
Seen by 14 customers so far
Similar issue to 21648 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman4730431 started working on this issue
Apr 28th 2:22pm