Before contacting them, items GetHuman2605938 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman2605938's own words
I need someone to really help me I been going through this situation for a long time I live on the east coast it's been very difficult I have been a member for a while my card was used for more than a year as a temporary card then the New Year came and you guys made changes and block my card I haven't been able to receive a new card it never came in the mail I would like to see if you guys have the option to FedEx it to me the card still has money that was deposit from my job please help me I need my money.**My name is Joseph Valentin my address is **** West Little Creek Road Apartment * Norfolk Virginia ***** the phone number on the account is ***-***-**** the card number is **************** expiration date *** ** the security code on the back of the card is * * * please contact me I need to talk to a supervisor the number is *****-***-**** Joseph Valentin
GetHuman2605938 did not yet indicate what Green Dot should do to make this right.
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