Before contacting them, items GetHuman2604426 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2604426's own words
I've been a consumer of yours for awhile now. I had an issue with being stuck in Massachusetts and needing money to fix my car and get back to New York. I called customer service because my invoice gap was $**.**. I go to pay the mechanic off that fixed my car this morning only to find out that $*.*** was taken yesterday or last night. THAT'S ALL THE FREAKING MONEY I HAD UNTIL MY DIRECT DEPOSIT HITS ON THE **th LIKE IT DOES EVERY MONTH AND I CALLED AND SIMPLY ASKED TO HAVE IT OUT BACK ON MY CARD SO I CAN GET MY CAR FIXED AND GET HOME!!!! I wasn't even f'ing answered by you!?!?!? I'm a freaking Disabled Veteran with one leg!!!!!! I should have been accomoidated and I'm pissed off!!!!!! Wtf!?
GetHuman2604426 did not yet indicate what Green Dot should do to make this right.
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