Before contacting them, items GetHuman-tigremas may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-tigremas's own words
On December **th,**** bought a card and loaded it for $**.* On the same day, after several attempts to access my money I requested a refund and waited over two weeks never receiving my $**.*January **th **** I received my case number ********. I've waited over two weeks and have not received my money. *Currently I have another green card.*I truly hope you guys can load my current green card with the money that I haven't received
GetHuman-tigremas did not yet indicate what Green Dot should do to make this right.
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