Before contacting them, items GetHuman2462686 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman2462686's own words
I went to go load a moneypak number and its saying I cant use my account anymore. Why? I dont understand. I just recently found out about moneypak and was loving it because I wouldn't have to hold items of mine that is being sold to someone. They pay in advance and get the item when they can such as drill set. Drimmel tool, shoes, purses and toilet paper outhouses. Please help me get my account back.
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