Before contacting them, items GetHuman2329159 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman2329159's own words
My account is blocked and asking me to sen "required documents" to an email for my gobank account. However I was never told what these "required documents" are. So I have no way of sending these documents. Whenever I call it says that it has told me what these documents are but it did not has not and will not specify and would like to know how I can send something if I can't identify what the documents are? I would appreciate help as soon as possible since my funds are on hold and I cannot pay for any of my obligatory payments since all of my money is frozen.
GetHuman2329159 did not yet indicate what Green Dot should do to make this right.
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