Hello my name is Angela Burgess Philadelphia PA ***** birth date **********. My issue i...

GetHuman2328890's customer service issue with Green Dot from February 2019

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The issue in GetHuman2328890's own words
Hello my name is Angela Burgess Philadelphia PA ***** birth date **********. My issue is my Green Dot card was supposed to be updated. I've gave a new mobile number and set up my text alert.my question is why am I still being told to update online .online didn't work for me I called and representative kept telling me same thing all I wanted to know was if a deposit for $***.** it's said it's been posted to bank account card Feb **th **** .is this gonna be something we have to take to court??*Because I don't understand why nobody can tell me what's going on with my deposit,after updating card .
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Green Dot

Customer service issue
Reported by GetHuman2328890
Feb 28th, 2019 - 3 mons ago
I have an issue with Green Dot too
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Seen by 1 customer so far
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Timeline
GetHuman2328890 started working on this issue
Feb 28th 7:21pm