I have Walmart Money Card. The card will not let me transfer funds . The message i get...

GetHuman2323168's customer service issue with Green Dot from February 2019

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The issue in GetHuman2323168's own words
I have Walmart Money Card. The card will not let me transfer funds . The message i get while trying to transfer money is ( We can not transfer your request for a money transfer at this time) I had this problem last Summer.The Tech that called me had me send some screen captures of what was happening while trying to transfer money.I did that and he escalated a ticket and it was fixed. It has been fine since it was fixed last summer. Thank you for your help. George Riddle
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Green Dot

Customer service issue
Reported by GetHuman2323168
Feb 28th, 2019 - 3 mons ago
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Timeline
GetHuman2323168 started working on this issue
Feb 28th 3:04am