I discovered our account was blocked this morning. This debit card is what our salaries...

GetHuman-incurabl's customer service issue with Green Dot from January 2019

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The issue in GetHuman-incurabl's own words
I discovered our account was blocked this morning. This debit card is what our salaries are paid into. When my wife called she was told it would take * days for her to receive a new card and she would have to activate it. My name is Edward Addison btw. I can be reached at *****@***.com. **We can not afford to wait seven days for access to our money! We need the block lifted now and can provide a place for overnight delivery of a new card if need be.
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Green Dot

Customer service issue
Reported by GetHuman-incurabl
Jan 24th, 2019 - 3 mons ago
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Seen by 4 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-incurabl started working on this issue
Jan 24th 6:45pm