My Walmart debit card was block, all due to a misunderstanding, and Green Dot is not wa...

GetHuman1888193's customer service issue with Green Dot from January 2019

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The issue in GetHuman1888193's own words
My Walmart debit card was block, all due to a misunderstanding, and Green Dot is not wanting to help to solve problem, my account was blocked, due to a money pak that was loaded to it, the company had no actual proof that I did anything wrong, I have talked to the other party several times, Mrs. Cervantes, which made the complaint , about the money pak, she did at time think the numbers were stolen, so she reported it, but later realized they were not, we are trying to get this matter resolved, but no one cares to help, if you would please have a real person contact me at ***-***-**** , Thank You Paula Rentfro.
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Green Dot

Customer service issue
Reported by GetHuman1888193
Jan 3rd, 2019 - 4 mons ago
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Not resolved
Seen by 2 customers so far
Similar issue to 34230 others
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Timeline
GetHuman1888193 started working on this issue
Jan 3rd 4:38pm