I would like my money back from the green dot card because I am not allowed to spend an...

GetHuman-cindyamm's customer service issue with Green Dot from December 2018

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The issue in GetHuman-cindyamm's own words
I would like my money back from the green dot card because I am not allowed to spend any money online because my card is only used for in person purchases . I just turned ** and i used my social to open a new account on green dot and did not take it so I put my mom social security number and it took hers but then it told me to verify the account with an ID and I couldn’t because obviously her Social Security number would not match my name and other details
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Green Dot

Customer service issue
Reported by GetHuman-cindyamm
Dec 3rd, 2018 - 2 mons ago
I have an issue with Green Dot too
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Seen by 7 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-cindyamm started working on this issue
Dec 3rd, 2018 7:04pm