Purchased a prepaid card on Sunday, December *, **** at *:** in the morning. I've trie...

GetHuman1679816's customer service issue with Green Dot from December 2018

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The issue in GetHuman1679816's own words
Purchased a prepaid card on Sunday, December *, **** at *:** in the morning. I've tried numerous times and numerous ways to activate the card but I'm told the card is invalid. I've tried loading the app on my phone and I've also tried to activate on the website online. I've called every phone number I can find and cannot reach a live person. I'd like a refund in the amount of $**.** ($** for the card amount and $*.** for the purchase of an invalid card). The card number is **** **** **** **** and the CVV number is ***. You can reach me at (***) ***-****.
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Green Dot

Customer service issue
Reported by GetHuman1679816
Dec 3rd, 2018 - a mon ago
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Timeline
GetHuman1679816 started working on this issue
Dec 3rd, 2018 4:26pm