On the last week of October to the first week of November, I purchased a MoneyCard at...

GetHuman1680184's customer service issue with Green Dot from December 2018

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The issue in GetHuman1680184's own words
On the last week of October to the first week of November, I purchased a MoneyCard at Walmart. I cancelled the card with someone in customer service and was told that I would get a check with my reaming balance of $***.** and would receive it in * weeks, that would have been Nover **th. I yet have not received anything check or notice as to why this is taking so long. I also have tried to speak to someone and to no avail. My name is Maricela Delarosa and my phone number is ***-***-****. Please contact me. Thank you.
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Green Dot

Customer service issue
Reported by GetHuman1680184
Dec 3rd, 2018 - 2 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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Timeline
GetHuman1680184 started working on this issue
Dec 3rd, 2018 4:59pm