On the last week of October to the first week of November, I purchased a MoneyCard at...

GetHuman1680184's customer service issue with Green Dot from December 2018

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The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman1680184's own words
On the last week of October to the first week of November, I purchased a MoneyCard at Walmart. I cancelled the card with someone in customer service and was told that I would get a check with my reaming balance of $***.** and would receive it in * weeks, that would have been Nover **th. I yet have not received anything check or notice as to why this is taking so long. I also have tried to speak to someone and to no avail. My name is Maricela Delarosa and my phone number is ***-***-****. Please contact me. Thank you.
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Green Dot

Customer service issue
Reported by GetHuman1680184
Dec 3rd, 2018 - 2 mons ago
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Seen by 2 customers so far
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GetHuman1680184 started working on this issue
Dec 3rd, 2018 4:59pm