Before contacting them, items GetHuman1680184 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman1680184's own words
On the last week of October to the first week of November, I purchased a MoneyCard at Walmart. I cancelled the card with someone in customer service and was told that I would get a check with my reaming balance of $***.** and would receive it in * weeks, that would have been Nover **th. I yet have not received anything check or notice as to why this is taking so long. I also have tried to speak to someone and to no avail. My name is Maricela Delarosa and my phone number is ***-***-****. Please contact me. Thank you.
GetHuman1680184 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman1680184 fixed the problem
We are waiting for GetHuman1680184 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.