My green dot acct. has been blocked since ********. I can't get through to customer ser...

GetHuman-maryesp's customer service issue with Green Dot from December 2018

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The issue in GetHuman-maryesp's own words
My green dot acct. has been blocked since ********. I can't get through to customer service. someone claims they lost their moneypak and it is in my acct. green dot will not unblock my card unless I show rects. for that money. these people paid me for work that was done and paid me out of their acct. I have no recpts except their moneypk*'s*I would like to speak to a live person from green dot to resolve this.
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Green Dot

Customer service issue
Reported by GetHuman-maryesp
Dec 2nd, 2018 - 6 mons ago
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Timeline
GetHuman-maryesp started working on this issue
Dec 2nd, 2018 10:57pm
GetHuman-maryesp shared this issue with friends on Facebook
Dec 2nd, 2018 10:58pm
GetHuman-maryesp shared this issue with friends on Facebook
Dec 2nd, 2018 11:04pm