It says my tax return was put onto a green dot card. I do not have a green dot card, or...

GetHuman-bgochen's customer service issue with Green Dot from November 2018

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The issue in GetHuman-bgochen's own words
It says my tax return was put onto a green dot card. I do not have a green dot card, or account. So where exactly is my money?
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Green Dot

Customer service issue
Reported by GetHuman-bgochen
Nov 8th, 2018 - a yr ago
I have an issue with Green Dot too
Not resolved
Seen by 97 customers so far
Similar issue to 24344 others
4 customers following this
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Timeline
GetHuman-bgochen started working on this issue
Nov 8th, 2018 3:22pm