Haven't used my card for a year went to use it everything ok. Now store is getting cha...

GetHuman-altrask's customer service issue with Green Dot from November 2018

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The issue in GetHuman-altrask's own words
Haven't used my card for a year went to use it everything ok. Now store is getting chargeback what I purchased. When looked into said my card number had been issued to someone else because I didn't register it and you would send me the charged back amount. Said my card was shut down. But the money wasd mine would mail me what I'm flip. Can this really happen. Dip you take su sometimes number to give to someone else?
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Green Dot

Customer service issue
Reported by GetHuman-altrask
Nov 1st, 2018 - 2 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-altrask started working on this issue
Nov 1st 2:14pm