I have called numerous times and i never get any answers. A hold has been placed on my...

GetHuman-imamomag's customer service issue with Green Dot from October 2018

Help with my Green Dot issue
The issue in GetHuman-imamomag's own words
I have called numerous times and i never get any answers. A hold has been placed on my account for a fraud claim. I was told that it would be resolved in ** business days it has been over a month and still the money isn't available in my account. I received nothing as far as information at all. My account number is **** **** **** ****. No emails no information when i call. Can someone please tell me what is going on with the rest of the money in my account
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Green Dot

Customer service issue
Reported by GetHuman-imamomag
Oct 19th, 2018 - 25d ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 21077 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-imamomag started working on this issue
Oct 19th 4:41pm
GetHuman-imamomag indicated the issue is not fixed yet.
Oct 19th 4:42pm