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Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman1369272's own words
I purchased my moneypak to send to my girlfriend who was out of town. We kept trying to send it to her green dot card. It did not work. The next when i tried to lowd it to my debit card with chase it said do to suspicious activity the moneypak could not be loaded and i needed to request a refund so i did. After filling out the form i realize i put the address that is on my license which i dont live at anymore. Long story short i need to change the adress where the refund will be sent or have the moneypak number reset so i can put it onto my card.
GetHuman1369272 did not yet indicate what Green Dot should do to make this right.
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