I purchased my moneypak to send to my girlfriend who was out of town. We kept trying to...

GetHuman1369272's customer service issue with Green Dot from October 2018

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The issue in GetHuman1369272's own words
I purchased my moneypak to send to my girlfriend who was out of town. We kept trying to send it to her green dot card. It did not work. The next when i tried to lowd it to my debit card with chase it said do to suspicious activity the moneypak could not be loaded and i needed to request a refund so i did. After filling out the form i realize i put the address that is on my license which i dont live at anymore. Long story short i need to change the adress where the refund will be sent or have the moneypak number reset so i can put it onto my card.
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Green Dot

Customer service issue
Reported by GetHuman1369272
Oct 18th, 2018 - 3 mons ago
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GetHuman1369272 started working on this issue
Oct 18th, 2018 2:08pm