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Account holder name, Billing address, DOB, and Last 4 of SSN
Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-lafemmea's own words
I loaded my card for my daughter to use on a road trip a few of her n her friends were gone on and before I coukd get the card to her a couple weekends after my neighbors son who I had been knowing since he was a boy stole the card from my desk.It was placed in an envelope w my daughters name on it how much was on the card and the pin to the card..When I went to get the card for my daughter it was gone and when I called green dot they informed me if all the transactions made on my acct using my money...I reported him to the police cause it shows his face at an atm and he was arrested .does green dot replace the money that was stolen from my acct??
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