I loaded my card for my daughter to use on a road trip a few of her n her friends were...

GetHuman-lafemmea's customer service issue with Green Dot from October 2018

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The issue in GetHuman-lafemmea's own words
I loaded my card for my daughter to use on a road trip a few of her n her friends were gone on and before I coukd get the card to her a couple weekends after my neighbors son who I had been knowing since he was a boy stole the card from my desk.It was placed in an envelope w my daughters name on it how much was on the card and the pin to the card..When I went to get the card for my daughter it was gone and when I called green dot they informed me if all the transactions made on my acct using my money...I reported him to the police cause it shows his face at an atm and he was arrested .does green dot replace the money that was stolen from my acct??
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Green Dot

Customer service issue
Reported by GetHuman-lafemmea
Oct 15th, 2018 - 2 mons ago
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GetHuman-lafemmea started working on this issue
Oct 15th 6:27am