After closing an account with Greendot you sent me an check with my reamining balance...

GetHuman1338143's customer service issue with Green Dot from October 2018

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The issue in GetHuman1338143's own words
After closing an account with Greendot you sent me an check with my reamining balance. My name is Hecgor Cardenas Jr. And you issued a check under Hector Cardenas. I have not been able to cash it because you didn't add the (Jr.) Like it is on my SSN and Driver License. I am very upset at this inciedent becUse it is not the forst fime My account was closed August and I just got the check yesterday because of a previous mistake from your end.
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Green Dot

Customer service issue
Reported by GetHuman1338143
Oct 13th, 2018 - 2 mons ago
I have an issue with Green Dot too
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Seen by 5 customers so far
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Timeline
GetHuman1338143 started working on this issue
Oct 13th 2:32pm