Some one used my card I called and they cancelled it now I can’t log in and my direct d...

GetHuman-allplumb's customer service issue with Green Dot from September 2018

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The issue in GetHuman-allplumb's own words
Some one used my card I called and they cancelled it now I can’t log in and my direct deposit is going in and they never sent me a card every time I called they said it was on the way but never received it so I can’t get to my pay. I’m a single father just lost my wife in a car accident and I’m doing this alone and now I’m getting low and need that card to get to my money please help. Thankyou Jeff Romano **********
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Green Dot

Customer service issue
Reported by GetHuman-allplumb
Sep 22nd, 2018 - 3 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-allplumb started working on this issue
Sep 22nd 5:32pm