I just received my card in the mail and as I went online to activate my card , I get no...

GetHuman1176811's customer service issue with Green Dot from September 2018

Help with my Green Dot issue
The issue in GetHuman1176811's own words
I just received my card in the mail and as I went online to activate my card , I get notified that the card is blocked , in which I don’t understand how or why the card is blocked . I have my pay check coming to that card next week and if I can’t get it activated. I’m going to leave the bank and file a report to the authorities . I uploaded my identification on the website for identity purposes . I just need clarification that I will be able to activate my card ASAP! Please and thanks . Unsatisfied customer .
GetHuman1176811 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman1176811
Sep 21st, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 3 customers so far
Similar issue to 17179 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1176811 started working on this issue
Sep 21st, 2018 5:20pm
GetHuman1176811 indicated the issue is not fixed yet.
Sep 21st, 2018 5:21pm
GetHuman1176811 indicated the issue is not fixed yet.
Sep 22nd, 2018 5:34pm
GetHuman1176811 indicated the issue is not fixed yet.
Sep 22nd, 2018 5:34pm