I need charges took off and then blocked please. My child got card * somehow and ordere...

GetHuman1163090's customer service issue with Green Dot from September 2018

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I need charges took off and then blocked please. My child got card * somehow and ordered several items through Google for his games, virtual aides if you will. These charges were not needed and definitely not approved* and boy he is in trouble. Now I need the bank to reverse these charges please, and then block anything Google related so this type of thing can't happen again..if I should happen to want something from Google in the future, I'll use another card to I suppose. But I need this money back in my account as it was going to help with moving, now I'm not sure I'll have enough **. Please help this resolve this issue!.. Reverse these charges and block Google. Thank you.
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Green Dot

Customer service issue
Reported by GetHuman1163090
Sep 18th, 2018 - 6 mons ago
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Timeline
GetHuman1163090 started working on this issue
Sep 18th, 2018 10:27pm
GetHuman1163090 confirmed the issue is fixed. Hooray!
Sep 18th, 2018 10:28pm