I recently bought a prepaid visa green dot card and loaded up money into it. I didn't r...

GetHuman-apexking's customer service issue with Green Dot from August 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-apexking's own words
I recently bought a prepaid visa green dot card and loaded up money into it. I didn't realize that an activation was necessary for the card to work. I went online to activate it and I got to the personal information page. That's when I realized a SSN was required to activate the card. I wasn't comfortable enough to give out that information since I was only going to make one purchase online with the card. I've been trying to get in contact with a green dot representative so that they can help me with my problem. If any representative can contact me I would appreciate it!
GetHuman-apexking did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-apexking
Aug 27th, 2018 - 4 mons ago
I have an issue with Green Dot too
Fixed
Seen by 10 customers so far
Similar issue to 14185 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-apexking started working on this issue
Aug 27th 10:12pm
GetHuman-apexking indicated the issue is not fixed yet.
Aug 27th 11:20pm
GetHuman-apexking indicated the issue is not fixed yet.
Aug 28th 11:14pm