I am a ** year old and I bought this card with the intentions of making purchases on on...

GetHuman-lucval's customer service issue with Green Dot from August 2018

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The issue in GetHuman-lucval's own words
I am a ** year old and I bought this card with the intentions of making purchases on online games, and when I bought the thing it the game I didn’t look at the account balance I didn’t realize it was low and it had already made the purchase. It didn’t decline them and i don’t have a credit card and I really don’t know how to pay I don’t want to have charges to me and fees I can’t pay I really don’t know what to do..
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Green Dot

Customer service issue
Reported by GetHuman-lucval
Aug 27th, 2018 - 3 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-lucval started working on this issue
Aug 27th 7:05am