I want my money back.

GetHuman-heartful's customer service issue with Green Dot from August 2018

Help with my Green Dot issue
The issue in GetHuman-heartful's own words
Upload My ID ... I have uploaded my ID twice and I still can't use my card. I want my money back that I have on this card or I will be taking you to court for the bullshit that your pulling. I can't even get to my account because I don't have the same number as I had when I opened the account and I have called and I also have tried to change it on the web site also and it is not allowing me to do so.
I"ve done this three times now and I even have the pictures that I sent them on my phone and they are clear and you can see them fine.
I want my money back that I loaded on this card as well as the money that was taken from my card but my purchase was declined. And I can prove it to.
Because I have been a customer for over ** year's
Yes I contacted a attorney about it and I have gotten in touch with them and they gave me a run around about they couldn't see it my upload. They have asked for my card number last four of SS number the whole thing and I give it to them. And I still can't use my card.
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Green Dot

Debit Card.
Customer service issue
Reported by GetHuman-heartful
Aug 22nd, 2018 - 3 mons ago
I have an issue with Green Dot too
Fixed
Seen by 10 customers so far
Similar issue to 13603 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-heartful started working on this issue
Aug 22nd 3:39am
GetHuman-heartful indicated the issue is not fixed yet.
Aug 23rd 5:01am
GetHuman-heartful indicated the issue is not fixed yet.
Aug 23rd 5:15am
GetHuman-heartful indicated the issue is not fixed yet.
Aug 23rd 5:42pm
GetHuman-heartful indicated the issue is not fixed yet.
Aug 23rd 5:43pm
GetHuman-heartful indicated the issue is not fixed yet.
Aug 23rd 11:58pm
GetHuman-heartful indicated the issue is not fixed yet.
Aug 25th 5:15am
GetHuman-heartful indicated the issue is not fixed yet.
Aug 25th 5:18am