I am having trouble getting a refund check told it would get one for tot amount on account now I am going to get the two checks I am tired of dealing with customer service they lie they are rude their English is atrocious I can't believe these people hold supervisor position and answer phones and poorly attempt to co

GetHuman982598's customer service issue with Green Dot from August 2018

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The issue in GetHuman982598's own words
I am trying to get my money so I can eat and finish getting my meds I don't feel well and I am hungrier than a wolf ***** with a whole gang of pups ... Trouble with Walmart debit visa card Walmart refuses to help me claim I need to talk to green dot but can't give any phone number I have tried to text by no reply why won't anyone help me
I have been led to believe so many things. Worker told me she was the head of green dots of approval and dispersement of refunds. She also told me I wasn't a customer anymore and I couldn't take the survey at end of my call
Customer service seriously needs to be revamped i
I had a card off and on for a while I've never been rude to customer service
I have a lousy government phone it has been rough working with it and dealing with Walmart employees some of them don't give a care
I have an issue with Green Dot too
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Green Dot

Customer service issue
Reported by GetHuman982598
Aug 12th, 2018 - 7 mons ago
I have an issue with Green Dot too
Fixed
Seen by 14 customers so far
Similar issue to 12587 others
0 customers following this
Items needed
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Timeline
GetHuman982598 started working on this issue
Aug 12th, 2018 5:04pm
GetHuman982598 indicated the issue is not fixed yet.
Aug 17th, 2018 2:41am
GetHuman982598 indicated the issue is not fixed yet.
Aug 17th, 2018 3:06am
GetHuman982598 indicated the issue is not fixed yet.
Aug 17th, 2018 3:24am
GetHuman982598 indicated the issue is not fixed yet.
Aug 17th, 2018 3:24am
GetHuman982598 indicated the issue is not fixed yet.
Aug 18th, 2018 2:17am
GetHuman982598 indicated the issue is not fixed yet.
Aug 18th, 2018 2:19am
GetHuman982598 indicated the issue is not fixed yet.
Aug 18th, 2018 2:20am
GetHuman982598 indicated the issue is not fixed yet.
Aug 18th, 2018 10:49pm
GetHuman982598 indicated the issue is not fixed yet.
Aug 18th, 2018 10:50pm
GetHuman982598 indicated the issue is not fixed yet.
Aug 18th, 2018 10:50pm
GetHuman982598 indicated the issue is not fixed yet.
Aug 19th, 2018 2:01pm