I have been waiting far beyond the three days a new replacement card is suppose to arri...

GetHuman-angelzee's customer service issue with Green Dot from July 2018

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The issue in GetHuman-angelzee's own words
Just get my replacement card ... I have been waiting far beyond the three days a new replacement card is suppose to arrive **.** down the tubes more then seven days later and still no card. Please help me I have direct deposit and can't access my account. Lonnie Morgan old card ***** **** **** ****. Where is my replacement card was suppose to be over nights per supervisor Friday ***** **. Please help fixed income and can't get to it. Address **** hillside Norco Ca. *****
I'm on a fixed income this is the only monies I get my landlord fines me my phone will as well my trucks registration is due as is insurance renewal.
Get me a replacement card asap
I've been a customer longer then five years. Never had a problem with greendot.
Talked to a supervisor said a card would be over nighted that was Friday today is Monday no card yet.
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Green Dot

Greendot card
Customer service issue
Reported by GetHuman-angelzee
Jul 31st, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 11177 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-angelzee started working on this issue
Jul 31st, 2018 3:32am
GetHuman-angelzee indicated the issue is not fixed yet.
Jul 31st, 2018 3:39am

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