My card was taken from my possesion but i didnt get on my account till **** to check my...

GetHuman904167's customer service issue with Green Dot from July 2018

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The issue in GetHuman904167's own words
My card was taken from my possesion but i didnt get on my account till **** to check my balence and thats when i noticed cash with drawls on **** that wasnt me. I cancelled card same day asked for a new one. My account is locked untill i get new one on Monday and id upload but they said there was no dispute so now i cant dispute this till account is unlocked *** some dollars was withdrawaled and i still dont know how no one has or had access to my card or any personal information.
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Green Dot

Customer service issue
Reported by GetHuman904167
Jul 21st, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 10255 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman904167 started working on this issue
Jul 21st, 2018 9:01pm
GetHuman904167 indicated the issue is not fixed yet.
Jul 22nd, 2018 6:09pm