I have a green dot moneypakcard that I want to load onto my green dot prepaid credit ca...

GetHuman-lafiesta's customer service issue with Green Dot from July 2018

Help with my Green Dot issue
The issue in GetHuman-lafiesta's own words
I have a green dot moneypakcard that I want to load onto my green dot prepaid credit card bit it won't let me. It's saying I don't have the funds on the moneypak card when I just purchased the moneypak about a week ago. Can you tell me if my money is still there if I Gove you the numbers to the moneypak card to check??
GetHuman-lafiesta did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-lafiesta fixed the problem
We are waiting for GetHuman-lafiesta to fix the problem and share the solution with the rest of us customers.
Please help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-lafiesta
Jul 15th, 2018 - 7 mons ago
I have an issue with Green Dot too
Fixed
Seen by 21 customers so far
Similar issue to 9547 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-lafiesta started working on this issue
Jul 15th, 2018 9:05pm
GetHuman-lafiesta indicated the issue is not fixed yet.
Jul 18th, 2018 10:32pm