I have a green dot moneypakcard that I want to load onto my green dot prepaid credit ca...

GetHuman-lafiesta's customer service issue with Green Dot from July 2018

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The issue in GetHuman-lafiesta's own words

I have a green dot moneypakcard that I want to load onto my green dot prepaid credit card bit it won't let me. It's saying I don't have the funds on the moneypak card when I just purchased the moneypak about a week ago. Can you tell me if my money is still there if I Gove you the numbers to the moneypak card to check??

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For the hundredth time I got my Walmart Green Dot pay prepaid Green Dot card and...Just purchased a green dot card with ***.** and can’t load my prepaid card??!!!I bought a green dot but bought the wrong one i needed green dot money pack i loaded...I had a green dot card that was lost so green dot transferred my money to a new g...

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Green Dot

Customer service issue

Reported by GetHuman-lafiesta

Jul 15th, 2018 - 7 mons ago

I have an issue with Green Dot too

Fixed

Seen by 21 customers so far

Similar issue to 9547 others

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Items needed

Account holder name

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Last 4 of SSN

Timeline

GetHuman-lafiesta started working on this issue

Jul 15th, 2018 9:05pm

GetHuman-lafiesta indicated the issue is not fixed yet.

Jul 18th, 2018 10:32pm