Bought a green dot cash back card cannot get it registered

GetHuman-mamasba's customer service issue with Green Dot from July 2018

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The issue in GetHuman-mamasba's own words
The problem: Bought a green dot cash back card cannot get it registered
GetHuman-mamasba did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-mamasba
Jul 7th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 71 customers so far
Similar issue to 8599 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-mamasba started working on this issue
Jul 7th, 2018 10:15pm
GetHuman-mamasba indicated the issue is not fixed yet.
Jul 8th, 2018 3:59am
GetHuman-mamasba indicated the issue is not fixed yet.
Jul 8th, 2018 3:59am
GetHuman-mamasba indicated the issue is not fixed yet.
Jul 8th, 2018 4:00am
GetHuman-mamasba indicated the issue is not fixed yet.
Jul 8th, 2018 4:01am
GetHuman-mamasba indicated the issue is not fixed yet.
Jul 9th, 2018 12:11am
GetHuman-mamasba indicated the issue is not fixed yet.
Jul 10th, 2018 1:33am
GetHuman-mamasba indicated the issue is not fixed yet.
Jul 10th, 2018 1:34am
GetHuman-mamasba indicated the issue is not fixed yet.
Jul 11th, 2018 7:13am