Activated my card, set up my direct deposit as soon as my check went through they flagg...

GetHuman-peanutmn's customer service issue with Green Dot from June 2018

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The issue in GetHuman-peanutmn's own words
Activated my card, set up my direct deposit as soon as my check went through they flagged it a suspicious activity and put a security block on it. I filed a claim to figure out why and then they closed my account with *,*** dollars on it. Now when I call they tell me they have no information and I have to wait for a corporate representative to call me back. I work * days a week with little time to sit on the phone for an hour on hold. I just need to get my money back so I can pay my Bill's that I have due but they are not being helpful at all.
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Green Dot

Customer service issue
Reported by GetHuman-peanutmn
Jun 29th, 2018 - a yr ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-peanutmn started working on this issue
Jun 29th, 2018 7:31pm
GetHuman-peanutmn indicated the issue is not fixed yet.
Jun 29th, 2018 7:32pm
GetHuman-peanutmn indicated the issue is not fixed yet.
Jun 29th, 2018 8:32pm