how do I download my id so you can take the block off my card

GetHuman818849's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The problem I ran into: how do I download my id so you can take the block off my card
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman818849
Jun 25th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 6831 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman818849 started working on this issue
Jun 25th 4:59pm
GetHuman818849 shared this issue with others over email
Jun 25th 5:00pm
GetHuman818849 indicated the issue is not fixed yet.
Jun 25th 5:04pm