I can not useit. I went to GreenDot.com and done everything and it does not work why...

GetHuman817189's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman817189's own words
get on a site ok its my money why I cannot use it the way I want to ???? ... I can not useit. I went to GreenDot.com and done everything and it does not work why???? I have my banking account number and my routing number account type checking
I really cannot tell you ok can yall help me get this straight thanks
by letting me use my card the way I want to ok please
I would love to spend my money my way ok
I called this number ********** and it could not find my account with the card number r my social screty number. whats going on I have money on it ok
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Green Dot

Customer service issue
Reported by GetHuman817189
Jun 25th, 2018 - 6 mons ago
I have an issue with Green Dot too
Seen by 3 customers so far
Similar issue to 6782 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman817189 started working on this issue
Jun 25th 4:30am
GetHuman817189 indicated the issue is not fixed yet.
Jun 25th 4:42am