Call first I'm sending this to the BBB because this is just wrong

GetHuman817006's customer service issue with Green Dot from June 2018

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Help with my Green Dot issue
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Account holder name, Billing address, DOB, and Last 4 of SSN
GetHuman817006's next move: call Green Dot.
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The issue and preferred resolution, in GetHuman817006's own words:
The problem I ran into: Call first I'm sending this to the BBB because this is just wrong
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman817006
Jun 25th, 2018 - 2 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 2 customers so far
Similar issue to 6774 others
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Timeline
GetHuman817006 started working on this issue
Jun 25th 2:21am