My refund from a store was sent back to my card but it's not showing up in my account

GetHuman816287's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The problem I ran into: My refund from a store was sent back to my card but it's not showing up in my account
I trust that Green Dot will make this right and come up with a resolution that is fair.
Help with my Green Dot issue
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Green Dot

Customer service issue
Reported by GetHuman816287
Jun 24th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 6737 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman816287 started working on this issue
Jun 24th 8:11pm
GetHuman816287 indicated the issue is not fixed yet.
Jun 24th 8:11pm