Scanned my green Dot card at register before registering it online now I can't get my m...

GetHuman816246's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
The issue in GetHuman816246's own words
Scanned my green Dot card at register before registering it online now I can't get my money and it says card is already registered
GetHuman816246 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman816246
Jun 24th, 2018 - 5 mons ago
I have an issue with Green Dot too
Fixed
Seen by 16 customers so far
Similar issue to 6735 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman816246 started working on this issue
Jun 24th 7:38pm
GetHuman816246 indicated the issue is not fixed yet.
Jun 24th 10:04pm
GetHuman816246 indicated the issue is not fixed yet.
Jun 24th 10:06pm
GetHuman816246 indicated the issue is not fixed yet.
Jun 24th 10:06pm
GetHuman816246 indicated the issue is not fixed yet.
Jun 27th 1:10am