My first phone call I entered all my information then when I was complete the telephone...

GetHuman766023's customer service issue with Green Dot from June 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman766023's own words
My first phone call I entered all my information then when I was complete the telephone whatever technical issues I call back just telling you my information is not correct and then tells me goodbye I get online and fill out the whole thing to register when I'm complete it tells me that they're having l issues and cannot give me any information at this time I need to speak to a live person but my hard-earned cash on my GreenDot card that I cannot use very upsetting and I cannot speak with a live customer service representative
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Green Dot

Customer service issue
Reported by GetHuman766023
Jun 9th, 2018 - a yr ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 542 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman766023 started working on this issue
Jun 9th, 2018 11:20am