MY ACCOUNT WAS CLOSED WITH MONEY IN IT, CARD IS SHUT DOWN AS WELL SO I CANT WITHDRAW MY...

GetHuman-rosaeros's customer service issue with Green Dot from June 2018

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The issue in GetHuman-rosaeros's own words
MY ACCOUNT WAS CLOSED WITH MONEY IN IT, CARD IS SHUT DOWN AS WELL SO I CANT WITHDRAW MY MONEY. I DIDNT GET A REASON AS TO WHY ITS CLOSED. I NEED TO GET MY MONEY OUT ASAP AND I WANT AN EXPLANATION AS TO WHY IT WAS CLOSED! I CALL THE CUSTOMER SERVICE * BUT THE AUTOMATED SYSTEM TELLS ME “THE ACCOUNT IS CLOSED AND YOU CANNOT OPEN ANOTHER ONE. GOODBYE.” I NEED MY MONEY AND AN EXPLANATION AS TO WHY MY ACCOUNT WAS CLOSED OUT OF NOWHERE
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Green Dot

Customer service issue
Reported by GetHuman-rosaeros
Jun 8th, 2018 - a yr ago
I have an issue with Green Dot too
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Seen by 8 customers so far
Similar issue to 178 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-rosaeros started working on this issue
Jun 8th, 2018 5:53pm
GetHuman-rosaeros indicated the issue is not fixed yet.
Jun 8th, 2018 7:21pm
GetHuman-rosaeros indicated the issue is not fixed yet.
Jun 9th, 2018 8:37am
GetHuman-rosaeros indicated the issue is not fixed yet.
Jun 10th, 2018 6:29am
GetHuman-rosaeros indicated the issue is not fixed yet.
Jun 10th, 2018 6:30am
GetHuman-rosaeros indicated the issue is not fixed yet.
Jun 10th, 2018 6:31am
GetHuman-rosaeros indicated the issue is not fixed yet.
Jun 11th, 2018 9:01pm