Paid ***.** cash to load new secured platinum card but card will not activate. Please help me I need the card for bills.

GetHuman-gjoshua's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
Load card ... Put ***.** on my secured platinum card but card will not active computer is saying my card is invalid. I have the *-** receipt it says that the money went on the card but I cannot activate it. How do I speak with a live person?*email me at******@***.com
Just want my card activated please
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Green Dot

Green dot platinum
Customer service issue
Reported by GetHuman-gjoshua
Jun 8th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 13 customers so far
Similar issue to 158 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-gjoshua started working on this issue
Jun 8th 9:45am
GetHuman-gjoshua indicated the issue is not fixed yet.
Jun 8th 10:46am
GetHuman-gjoshua indicated the issue is not fixed yet.
Jun 8th 10:48am
GetHuman-gjoshua indicated the issue is not fixed yet.
Jun 8th 10:54am
GetHuman-gjoshua indicated the issue is not fixed yet.
Jun 14th 6:59pm
GetHuman-gjoshua indicated the issue is not fixed yet.
Jun 15th 6:42am
GetHuman-gjoshua indicated the issue is not fixed yet.
Jun 17th 8:13am