After i input the green dot numbers into my account I keep getting an error stating "De...

GetHuman-adlctv's customer service issue with Green Dot from June 2018

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The issue in GetHuman-adlctv's own words
After i input the green dot numbers into my account I keep getting an error stating "Deposit failed! We are unable to process your request at this time. Please try again later." After an unknown amount of tries, I then get locked out of my account and get an error stating that I "have exceeded my amount of attempts for the day. What is going on any why can't I get to a live person? I need that money for my rent!!
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Green Dot

Customer service issue
Reported by GetHuman-adlctv
Jun 7th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 12 customers so far
Similar issue to 66 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-adlctv started working on this issue
Jun 7th, 2018 2:07pm
GetHuman-adlctv indicated the issue is not fixed yet.
Jun 8th, 2018 2:29am
GetHuman-adlctv indicated the issue is not fixed yet.
Jun 8th, 2018 2:30am
GetHuman-adlctv indicated the issue is not fixed yet.
Jun 9th, 2018 12:18am
GetHuman-adlctv indicated the issue is not fixed yet.
Jun 9th, 2018 4:55am
GetHuman-adlctv indicated the issue is not fixed yet.
Jun 9th, 2018 9:39pm
GetHuman-adlctv indicated the issue is not fixed yet.
Jun 9th, 2018 9:40pm