I bought two green dot debit visa one for $**.** dollars and the second one for...

GetHuman756742's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
I bought two green dot debit visa one for $**.** dollars and the second one for $**.** dollars at the dollar tree store, to purchase clothes online and the clothing store online, whould not except my card payment, and I called my card and money is still on the card, I don’t work because I’m disabled, so I really don’t have credit cards, so I buy gift cards with my social security benefits..... please please fix this as soon as possible or can I get my money back, I thought this card was one time use and then throw it away in the trash, but I’m very stupid and dum please forgive me for my disability and not understanding these debt cards, so sorry :( **
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman756742
Jun 6th, 2018 - 18d ago
I have an issue with Green Dot too
Fixed
Seen by 10 customers so far
Similar issue to 323 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman756742 started working on this issue
Jun 6th 5:13pm
GetHuman756742 indicated the issue is not fixed yet.
Jun 6th 6:14pm
GetHuman756742 indicated the issue is not fixed yet.
Jun 6th 6:15pm
GetHuman756742 indicated the issue is not fixed yet.
Jun 6th 6:34pm
GetHuman756742 indicated the issue is not fixed yet.
Jun 7th 12:46pm
GetHuman756742 indicated the issue is not fixed yet.
Jun 7th 12:48pm