My card would not register when I put in the information correctly. I used the site and...

GetHuman-jackelso's customer service issue with Green Dot from June 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue and preferred resolution, in GetHuman-jackelso's own words:
My card would not register when I put in the information correctly. I used the site and phone number and eventually got locked out for ** hours. After ** hours, my card still won't activate. There is over $*** on this card.
I trust that Green Dot will make this right and come up with a resolution that is fair.
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Green Dot

Customer service issue
Reported by GetHuman-jackelso
Jun 6th, 2018 - 3 mons ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-jackelso started working on this issue
Jun 6th 4:39pm