Direct deposit was sent to an old inactive account by job mistakenly ending in the numb...

GetHuman-harrod's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
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The issue in GetHuman-harrod's own words
Direct deposit was sent to an old inactive account by job mistakenly ending in the number **** i know longer have the account and or card o have to speak with someone immediately so funds can get sent back to job to get sent to me and the correct direct deposit account, I can't remember log in info and it wants the actual card number for further assistance which i don't have I been calling and trying to figure out how to resolve this situation allday prior owner of card shadera harrod social security **** bday ******** please contact me as soon as possible
GetHuman-harrod did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-harrod
Jun 5th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 7 customers so far
Similar issue to 419 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-harrod started working on this issue
Jun 5th, 2018 11:13pm
GetHuman-harrod indicated the issue is not fixed yet.
Jun 6th, 2018 4:20am
GetHuman-harrod indicated the issue is not fixed yet.
Jun 6th, 2018 4:30am
GetHuman-harrod indicated the issue is not fixed yet.
Jun 6th, 2018 4:31am
GetHuman-harrod indicated the issue is not fixed yet.
Jun 6th, 2018 4:32am