Hello. I received my new card and called to activate. The recording asked me to send a...

GetHuman-chosench's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-chosench's own words
Hello. I received my new card and called to activate. The recording asked me to send a picture of my drivers license to WalmartMoneyCard.com*document activation. When I tried to do this, a message popped up saying "Please correct the email address before sending." I've tried all lowercase letters as well as capitalizing first letter of each word. Nothing works. Also unable to get help on the customer service lines. Please help.
GetHuman-chosench did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-chosench
Jun 4th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 23 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-chosench started working on this issue
Jun 4th, 2018 8:03pm
GetHuman-chosench indicated the issue is not fixed yet.
Jun 4th, 2018 9:13pm
GetHuman-chosench indicated the issue is not fixed yet.
Jun 4th, 2018 10:40pm
GetHuman-chosench indicated the issue is not fixed yet.
Jun 9th, 2018 10:51pm