Nothing happened I just need to update my phone number. I had canceled my GreenDot card...

GetHuman-annaguil's customer service issue with Green Dot from May 2018

4 views
 | 
579 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman-annaguil's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-annaguil's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-annaguil's own words
Nothing happened I just need to update my phone number. I had canceled my GreenDot card and they sent me another card with a different card number. Because someone was taking out of my other car so we cancelled it they sent me a new card with a different card number and around the same time had changed my phone number I cannot get text messages on my phone because I need to update my new phone number and how do I go about doing this
GetHuman-annaguil did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-annaguil fixed the problem
We are waiting for GetHuman-annaguil to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman-annaguil fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-annaguil
May 23rd, 2018 - 6 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
Similar issue to 579 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-annaguil started working on this issue
May 23rd 6:32am