I purchased * MoneyPak green dots on *-*-****, I was only able to load three of them to...

GetHuman-hhickma's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman-hhickma's own words
I purchased * MoneyPak green dots on *-*-****, I was only able to load three of them to a bank account from the MoneyPak account I created. Since then I have misplaced the fourth card which had $*** on it. I have my receipt with number verifications on it. Is there any way I can recover my money? I hate to lose out on $*** because of me having possibly thrown it away, or misplacing it.*My name is Henry Hickman. I can be reached by email, or telephone (***)***-****.*Thank you for your time.
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Green Dot

Customer service issue
Reported by GetHuman-hhickma
May 21st, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
Seen by 10 customers so far
Similar issue to 365 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-hhickma started working on this issue
May 21st 5:56pm
GetHuman-hhickma indicated the issue is not fixed yet.
May 22nd 4:53am
GetHuman-hhickma indicated the issue is not fixed yet.
May 23rd 12:56am
GetHuman-hhickma indicated the issue is not fixed yet.
May 23rd 12:58am
GetHuman-hhickma indicated the issue is not fixed yet.
May 26th 4:10pm