It keeps telling me he can’t verify my information when I’m filling out the form and I...

GetHuman-jessesl's customer service issue with Green Dot from May 2018

Help with my Green Dot issue
The issue in GetHuman-jessesl's own words
Green dot visa card ... It keeps telling me he can’t verify my information when I’m filling out the form and I get done I’ve tried several ways to Sign in but it won’t let me
I’ve been trying to sign in and it keeps telling me he can’t verify the information I gave it when I gave all the correct information
This is my first cardTrying to activate it has been a real hard time I don’t think I’ll get another one
I’ve been trying to sign in and it keeps telling me he can’t verify the information I gave it when I gave all the correct informationThis is my first card
Trying to activate it has been a real hard time I don’t think I’ll get another one
I have an issue with Green Dot too
How GetHuman-jessesl fixed the problem
First of all I ended up fixing the problem using the phone number that activate the car you not green dot.com every time I tried to use this site they kept saying they couldn’t verify my information and that cut Patrisha I am not a robot thing you got to do a lot of sites wouldn’t come out let me do it so I went back to the phone again and I was having a similar problem I thought that maybe the two programs were in some kind of a loop. After trying both ways three or four times I just decided to put your card away for a day and I try to the next day or use the phone number again to fill everything out I had no problem following the directions and the prompts on the phone activated David no problem that’s how it after trying both ways three or four times I just decided to put the card away for a day and I tried it the next day are use the phone number again to fill everything out I had no problem following the directions and the prompts on the phone activated carbon no problem that’s how it got fixed. I also noticed that when I tried to get help I kept getting back information out didn’t help at all I also thought the system might’ve been overloaded with calls and things so I just waited a day and did it early in the morning and I activated the card with the phone number with no problem
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Green Dot

Green dot visa card
Customer service issue
Reported by GetHuman-jessesl
May 20th, 2018 - 6 mons ago
I have an issue with Green Dot too
Fixed
GetHuman-jessesl shared how to fix
Seen by 11 customers so far
Similar issue to 86 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-jessesl started working on this issue
May 20th 7:07pm
GetHuman-jessesl indicated the issue is not fixed yet.
May 20th 7:10pm
GetHuman-jessesl indicated the issue is not fixed yet.
May 21st 8:18pm
GetHuman-jessesl indicated the issue is not fixed yet.
May 21st 8:21pm
GetHuman-jessesl indicated the issue is not fixed yet.
May 22nd 3:04pm
GetHuman-jessesl confirmed the issue is fixed. Hooray!
May 22nd 6:29pm
GetHuman-jessesl confirmed the issue is fixed. Hooray!
May 22nd 6:29pm
GetHuman-jessesl confirmed the issue is fixed. Hooray!
May 22nd 6:33pm