I bought a Green Dot Visa prepaid credit card when I went to register it I registered i...

GetHuman-misspaty's customer service issue with Green Dot from May 2018

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The issue in GetHuman-misspaty's own words
I bought a Green Dot Visa prepaid credit card when I went to register it I registered it under the wrong last name now I can't use it to set up a phone account for my soon-to-be husband to call me from jail can you help me talk to a live representative so I can change my last name to my right last name so I can use my card as soon as possible please and thank you I have called the numbers and tried to push * and everything that the web says to do I'm still having issues getting a live representative please help
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Green Dot

Customer service issue
Reported by GetHuman-misspaty
May 19th, 2018 - 6 mons ago
I have an issue with Green Dot too
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Seen by 40 customers so far
Similar issue to 58 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-misspaty started working on this issue
May 19th 8:33pm